Inside Sales Representative
Come celebrate with us 50 years!!!!
Web-Don Inc., a family-owned business in the Carolinas and Tennessee has been a main distributor and a staple of laminate countertops, stone and other surfacing materials used in a variety of areas (countertops, worktops, office spaces, business, and homes). Our vast product line and growing customer base has allowed us to provide our employees with income stability and career longevity.
It is important to us that our employees not only enjoy their free time, we also want them to take advantage of our great Benefits Package and employee perks!!
In 2020, we were able to continue operating keeping our employees safe from COVID-19 and securing the financial stability of over 100 families.
Here at Web-Don, we are looking for amazing individuals to join our team, but most importantly, to join our FAMILY!
Our Charlotte, NC family is looking for an amazing Inside Sales Representative that can WOW! us with their skills in the computer, engaging with customers and their personality!
What would be your responsibilities?
- Enter orders and generate quotes received in person, over the phone, by fax or via email.
- Maintains a high level of quality on all calls and is knowledgeable of products, services and methods of delivery.
- Work closely with outside sales staff and supporting departments to ensure customer orders are fulfilled and delivered in a timely and efficient manner.
- Monitors customer credit limits and works in conjunction with the Credit Manager.
- Proactive follow up with customers regarding the status of their order and estimated time of delivery.
- Create and manage reports as required.
- Balance time between inbound and initiating outbound calls while maintaining customer service level requirements, including availability to customers.
- Follows the standard operating procedures for department.
- Previous experience in sales and customer service
- Experience in the Building Materials Industry is preferred but not required
- Very comfortable with technology, databases and software’s
- Ability to build rapport with clients
- Strong negotiation skills
- Deadline and detail-oriented
Now let me tell you about our Benefits Package, not only do we offer Health, Dental and Vision Insurance, we also offer:
- Basic Life and AD&D for you and your dependents -at no cost to you
- Voluntary Term Life Insurance for you and your dependents
- Short-Term and Long-Term Disability
- Flexible Spending Account- Medical Out of Pocket and Dependent Care
- Employee Assistance Program
But wait, that is not all… Employees also participate in our:
- 401K Plan with company match (Web-Don matches ½ of what you contribute up to 6%)
- Profit Sharing Bonus Program (Semi-Annual)
- Employee Recognition Program (month and quarterly award)
- Paid Time Off
- Paid Holidays
- Community Outreach Program with Volunteer PTO
If you are interested in joining our family, submit your resume today!!!!!