Who We Are

Born of an idea between neighbors, Webster Collett, Don Smith and Buck McQuay, Web-Don, Inc. was founded in Charlotte, NC in 1972. Webster Collett and Don Smith, owners and operators of C & S Distributors (a Florida Tile distributor), approached Buck McQuay with the proposition of becoming Wilsonart laminate distributors. While Collett and Smith believed their future was in the Florida Tile business, McQuay saw greater opportunity in the Wilsonart line.

With a small line of credit secured from his local bank, Buck launched Web-Don, Inc. at just 32 years old — a bold move that proved to be a defining decision.

By 1973, C & S had closed its doors and Collett and Smith joined McQuay in building Web-Don. Over time, McQuay and Smith bought out Collett, and together they led the company until 2005. That year, Buck McQuay purchased Don Smith’s ownership share and, alongside his wife Gail McQuay, continued growing the company into one of the foremost Wilsonart distributors in the United States.

With Gail as majority owner, Web-Don proudly became a woman-owned business and a member of The Women’s Business Enterprise National Council (WBENC).

In January 2025, the next chapter officially began.
After 35 years with the company — and having held multiple roles across the organization — Missy McQuay O’Daniel assumed ownership of Web-Don, Inc., marking the transition into its second generation of family leadership. Her decades of hands-on experience within the business have given her knowledge, strong customer relationships and a comprehensive understanding of the company’s culture and values.

Today, as a second-generation, family-owned and woman-led company, Web-Don continues to honor its legacy while building on the strong foundation established over the past five decades.

In addition to its 57,000 square foot Charlotte NC Corporate Headquarters, Web-Don expanded over the years to offer products and services from six locations across the Southeast: Charlotte, Wilmington, Raleigh and Winston-Salem NC; Piney Flats TN; and Columbia SC.

In 2010, Web-Don launched Carolina Heartwood Cabinetry, a new cabinet division in a 26,000 square foot facility in Charlotte, adjacent to Corporate Headquarters.

In 2013, Web-Don formed Carolina Panels, a new division created with the purchase of a nearby facility for lamination processes, offering 26,000 square feet of manufacturing and warehouse space.

These expansions broaden for customers the breadth and depth of product lines and building solutions.